Privacy Policy

1.Information We Collect

We collect two types of information when you interact with ProvaSmile:

Personal Information You Provide: When you place an order, subscribe to our newsletter, or contact us, you may voluntarily provide:

• Your name
• Your email address
• Shipping address (when placing an order)
• Phone number (optional, for order support)
• Order and product preferences
• Messages and inquiries you send us

Automatic Information We Collect: When you visit our website, we and our service providers automatically collect certain technical information:

• Your IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and click patterns
• Referring website URLs
• Approximate location based on IP address

This automatic information is collected through cookies, log files, and analytics tools described below.

2.How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling orders for ProvaSmile products
• Communicating with you about your orders, shipments, and customer support requests
• Sending marketing emails and product updates (only if you have opted in; you may unsubscribe at any time)
• Improving our website, products, and customer experience
• Analyzing traffic and usage patterns to optimize our content and design
• Detecting and preventing fraud, abuse, and security issues
• Complying with legal obligations and enforcing our terms

We do not sell your personal information to third parties.

3.ClickBank Payment Processing

ProvaSmile processes payments through ClickBank, a trusted third-party payment processor. When you purchase ProvaSmile, your payment information — including credit card number, billing address, and transaction details — is collected and processed directly by ClickBank on their secure servers.

We do not receive, store, or have access to your full payment card details. We only receive order confirmation details (such as your name, email, and the product purchased) necessary to fulfill your order and provide customer support.

For more information about how ClickBank handles your payment data, please review the ClickBank Privacy Policy.

4.Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors interact with our website. Google Analytics collects information such as your IP address, browser type, pages visited, and traffic source. This information is used to compile reports about website activity and help us improve our site.

Google may transfer this data to servers located in the United States or other countries. Google may also use this information to provide its services and to improve them. You can review the Google Privacy Policy for more details.

You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, which prevents your data from being used by Google Analytics.

5.Cookies and Tracking Technologies

We use cookies and similar tracking technologies (web beacons, pixels, and local storage) to recognize your browser, remember your preferences, measure traffic, and deliver a more personalized experience. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site (via Google Analytics)
• Marketing cookies: Used to display relevant advertising on third-party platforms
• Preference cookies: Remember your settings and choices

Most web browsers allow you to control cookies through their settings. You can block or delete cookies, but doing so may affect your ability to use certain features of our website.

6.Information Sharing

We do not sell, rent, or trade your personal information. We may share information with the following categories of recipients, only as necessary:

• ClickBank — for payment processing and order fulfillment
• Google — for website analytics via Google Analytics
• Email service providers — for delivering newsletters and transactional emails
• Shipping carriers — for delivering physical orders
• Hosting providers — for website infrastructure and security
• Legal authorities — when required by law, court order, or to protect our rights

7.Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (SSL/TLS), secure data storage, access controls limited to authorized personnel, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8.Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:

• Order data is retained for the duration of your customer relationship and for up to 7 years thereafter for legal and tax compliance
• Marketing data is retained until you unsubscribe or request deletion
• Analytics data is retained in aggregate form according to Google Analytics' retention settings
• Support communications are retained for up to 3 years for quality and dispute resolution purposes

You may request deletion of your personal information at any time by contacting us at privacy@provasmile.com, subject to legal retention requirements.

9.Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you
• Correction — Request that we correct inaccurate or incomplete information
• Deletion — Request that we delete your personal information
• Restriction — Request that we limit how we use your information
• Portability — Request your information in a structured, machine-readable format
• Objection — Object to certain processing of your information
• Withdrawal of consent — Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us at privacy@provasmile.com. We will respond to your request within 30 days, as required by applicable law.

10.Children's Privacy

ProvaSmile is not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us at privacy@provasmile.com and we will promptly delete that information.

11.International Users

ProvaSmile is available to customers worldwide. If you access our website or purchase our products from outside the United States, please be aware that your information may be transferred to and processed in the United States, where our servers and service providers are located.

The data protection laws of the United States may differ from those of your country. By using our website, you consent to the transfer and processing of your information in the United States and other jurisdictions where our service providers operate. We take steps to ensure your information is protected in accordance with this policy regardless of where it is processed.

For users in the European Economic Area (EEA), United Kingdom, and Switzerland: ProvaSmile acts as the data controller for your personal information. We process your data under the legal bases of contract performance, legitimate interests, and your consent. You have the rights described in Section 9 above, in accordance with the GDPR.

12.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website.

We encourage you to review this policy periodically. Your continued use of our website and products after a change takes effect constitutes your acceptance of the updated policy.

13.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: